It comes as a pair, so both hooks are included in the price

We usually recommend using our bike racks for bikes that weigh up to 20kg, but my brother also uses them for his more than 20kg mountain bike without any issues. Technically each of the screws that are mounted inside the wood part is designed to hold up to 25kg of weight so both together up to 50kg.

I have been making and selling my bike hangers since 2014 and never have I had such issues as you have described. I use my bike hangers also for all the bikes in our family without any issues. The only thing you have to be careful is not installing them in thin and weak walls like drywall (then I could definitely see how the wall would not be able to hold the weight of the bike and everything could come falling down) but as long as you are following the instructions and your bike is not super super heavy (my brother has a pretty heavy mountain bike and the hangers still manage to support it) you should be good.

I will process and drop off your order to the courier services within 1-3 working days after receiving your payment.

The estimated time of arrival of your order after it's been dropped off to the courier services:
- to UK: 2-4 working days
- to EUROPE: usually around 1 week
- rest of the WORLD: around 2 weeks (occasionally a bit more due to customs delays)

CONCRETE items:
Will be shipped via myHermes or Royal Mail from Glasgow, UK.

WOOD items:
Orders WITHIN THE UK will be shipped via myHermes or Royal Mail from Glasgow.
Orders to ALL OTHER COUNTRIES will be shipped via Latvijas Pasts from Riga, Latvia.

In theory it should be possible to use my bike rack for drywall as well if you can find the wood studs inside/behind your drywall (you usually would need a stud detector for that) and then treating the installation as if you would be instilling the hooks in a wood wall - drilling a 6mm wide hole and screwing them straight into the wall without using the wall plugs (they are not necessary for wood walls).

Petra Baiba Olehno
1/2 18 Carrington street
GLASGOW, G4 9AL
United Kingdom

If your brake wires are under your bike frame they might get trapped/squished between the bike and the bike rack which is something you definitely don't want because it might damage your brakes. If there is a way to move the wires to the side of the frame or find 2 other support points under which to support the bike (maybe 1 under the bike seat and the second under the steering wheel?) then that might work.

As long as you follow our instructions (supplied with the order) and the bike rack is installed perpendicularly against the wall, your bike should not slide off.